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 Profile
Industry Analyst with 20 years of experience in the messaging and collaboration spaces. Skilled adviser to senior-level enterprise and vendor decision makers. Vertical industry coverage: higher education, financial services, government, health care and retail.
Specialties:
Sample areas of research include:
• Compliance management - communicative and collaborative content
• Development of company-specific e-communication policies, cultural change management.
• Market and business trend analysis of collaboration and communication technologies and business processes.
• Product and service analysis of e-mail, instant messaging, presence, calendaring/scheduling, e-mail record management, spam filtering and messaging security technologies.
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